Client Retention and
Follow Up Programs

Our service is not internet based. It’s the real deal with the personal touch. We do it for you (on your behalf) and you receive the benefits!

As an entrepreneur and business owner, you know the value in retaining every customer because you:

• Understand the customer or clients’ needs during and after the sale/service fulfillment
• Know the total revenue ($$) you receive after the sale/service fulfillment
• Build on existing relationships to create more repeat business

Real Estate Follow Up Program

Stay connected to your buyers and sellers after escrow closes. This program is a series of seven (7) cards. The first card is sent immediately after the closing and the six (6) remaining cards are mailed every six months over a period of three years.

7 cards over a period of 3 years . . . . . . . . . . $ 45.00/per client

The cards consist of:

• Initial Thank You Card
• 1, 2 and 3 year Home Anniversary Cards
• Keep in Touch Cards
• Cards that gently ask for referrals

The true benefit of this follow up program is that the agent does not have to manage or maintain this program. We do it for you (on your behalf), remaining completely invisible throughout the process. We do the work, you receive the credit!

Mortgage Follow Up Program

Designed for Lenders to keep in touch with their clients. This is a four (4) card series program mailed over a period of three (3) years.

4 cards over a period of 3 years . . . . . . . . . . $ 30.00/per client

The cards consist of:

• Initial Thank You Card
• 1, 2 and 3 year Home Anniversary Cards

Employee Recognition Program

Employees are the heart and soul of a business. It is through their efforts that a company exists and thrives. Acknowledging their efforts routinely creates a positive work environment that builds pride, productivity and revenue.

3 cards over a 1 year period . . . . . . . . . . $10.00/per employee

Note: Employee recognition cards are mailed to the employee’s home!

Sphere Programs

Connecting to prospects and potential customers on a regular basis is needed if you want to grow your business.

A Sphere Program can be mailings to your existing customers or to your prospects. Mass marketing is expensive and most times, ineffective. For a great return on your investment, focus your efforts by mailing customized greeting cards to your social circles, friends, family contacts, service providers, etc.

The Sphere Programs are used to keep a consistent connection between you and your existing or potential customers and clients. You provide the mailing list and we do the rest!

Note: Prices are based on quantity and frequency of mailing. Contact us for a price list.

Birthday Programs

Many businesses have tried implementing a birthday card program for their clients and employees. But, after a short period (usually less than a year), keeping track of the birthdays and cards becomes tedious and unmanageable and the business ends up canceling the program.

What these businesses don’t realize is that Birthday recognition plans are highly effective programs. Working with Client Retention makes the entire process a piece of cake. We will track and mail birthday cards to every employee and/or client on time, every time for you, so you don’t have to worry about it. Contact us at info@ClientRetentionInc.com for a price list.

Grow Your Business

It makes no sense to spend your marketing dollars acquiring new customers if you are only replacing those you have lost. Create customer loyalty and invest in your existing customers. Your business will grow with repeat business and referrals. It just works.

“Our goal at Disneyland is to always give the people more than they expect. As long as we keep surprising them, they’ll keep coming back. But if they stop coming, it will cost us ten times more to get them to come back.” — Walt Disney

Contact Client Retention Today!

Contact us for more information about any of our follow up programs, or creating a custom program for your business.