Posts Tagged ‘customer retention’

Nov 6

Say it with a Christmas Card – Greeting cards mailed for you

Posted by Jodi Riolo | Comments Off on Say it with a Christmas Card – Greeting cards mailed for you

Inside Text Verse To Our Customers and Friends . . .  We extend our Best Wishes for a Joyous Holiday Season and a Happy and Prosperous New Year! Merry Christmas and Happy Holidays!

Your clients want to hear from you during the Holidays. A Christmas card is a wonderful way to do just that.

On-Line Orders Only   to receive this special pricing.
Blank – $1.00/ea.
Verse Only – $1.25/ea.
Verse w/custom contact info – $1.50/ea.

Do Your Customers Remember You?

With the fast paced, somewhat impersonal world of social media marketing, the personal touch of in-hand communication wins out every time. We understand that you must stand out in your clients’ and customers’ minds to be remembered, and being remembered is the first step toward building a relationship. To build your relationships and strengthen customer loyalty, you must make your customers feel important and always show gratitude. Connecting with your clients and customers personally will keep your business relationships strong and your network growing.

No Time to Send your Holiday Greeting Cards?
CLIENT RETENTION makes it easy for you with three simple steps:

  1. Choose a card from our catalog
  2. Choose a verse from our catalog
  3. Send us your mailing list (kept confidential)

We hand-sign, seal, stamp, send!
Contact us by November 15th for your cards to arrive on time.
Right now “done for you” special pricing and no set up charge!

 

We look forward to helping you enhance your communications, strengthen your follow up, and build long-lasting relationships with your network.

Jodi Riolo & Sandie Marinoble

Sep 16

Do you put off keeping in touch with your clients?

Posted by Jodi Riolo | No Comments

Let Client Retention do it for you!

Order deadline for Thanksgiving Card “Do It For You” greeting card program is October 15.

Why order Thanksgiving cards in October? To get a good price of course! Cards sent through our “Do It For You Program” average less than $2 per card. And your contacts never have to know it came from us, because we keep our branding out your greeting cards. We will make sure those cards arrive on the date you specify!

greeting cards to keep in touch with clientsDo you put off sending holiday greetings to your clients?

Good intentions don’t get the card in the mail, and an email is likely to get missed. Send a customized greeting card that reflects your business personality.

With our “Do It For You” greeting card program, you choose the card and verse, we print your business information in each card, and with your permission, each card is hand signed for you to add an extremely personal touch!

Order Deadline for “Do It For You” program is November 15.

Contact Jodi or Sandie today to get your greeting cards in the mail for this holiday season.

How are we different than “the other guys”?

  • Our name does not appear on the card, we are here to help You promote Your business relationships.
  • We can include your business card or a gift card with your greeting card – no extra charge.
  • We make sure the cards arrive on time – in a brightly colored envelope

If you would still rather mail cards to clients yourself, you can choose from our wide selection of quirky and unique greeting cards. Each month we feature a card with special pricing that you can have imprinted with your business name, and we mail you 25 greeting cards with brightly colored envelopes ready to send.

greeting cards to keep in touch with clients greeting cards to keep in touch with clients

Aug 31

Why do I need a greeting card program for my business?

Posted by Jodi Riolo | No Comments

Card gratestClient LI

Ten reasons why you should send your customers a greeting card:

Download Ten Reasons Why PDF here.

1.     If your customers feel like they are the best and most appreciated customer you have, they will be phenomenal ambassadors for you.

2.     Your customers will also spread the good word about your thoughtfulness–that means repeat business and referrals!

3.     Feeling “neglected and unappreciated” is the #1 reason businesses lose their customers.

4.     With the fast paced, somewhat impersonal world of social media marketing, the personal touch of in-hand communication wins out every time.

5.     To build your relationships and strengthen customer loyalty, you must make your customers feel important and always show gratitude.

6.     Connecting with your clients and customers personally will keep your business relationships strong and your network growing.

7.     Remember your customers and they will remember you. Loyal customers purchase 68% more than anyone else.

8.     You can create personalized messages that reflect the culture of your company

9.     When you are in business for yourself, setting yourself apart in a personal way usually opens the door for better business relationships.

10.  It is much easier to sell your product or service to an existing client than to a new one.

When a relationship matters, send a card.

Client Retention understands the high value of customer service and building relationships for long-term business growth.

You can contact Sandie or Jodi here to get started.

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Jul 31

August Card of the Month: Say Thank You to your clients

Posted by Jodi Riolo | No Comments

Purchase customized greeting cards and thank your clients in a special way.

In CrowdThis card is on sale during the month of August. You can purchase in batches as small as 25 cards, and you can have your business information printed inside. A fun way to show customers they are appreciated!

25 cards customized for your business for less than $2 each.

This is one of the most efficient ways to market your business – and customers who feel recognized and appreciated will bring you more business.

Need other Thank You Card Ideas?

You can see our entire selection of Thank You cards here.

 

Contact us if you would like to learn more about our full service greeting card programs.

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Mar 18

Using Business Greeting Cards for Your Customer Retention Strategies

Posted by Jodi Riolo | No Comments

A crucial part of any business is gaining clients and retaining them.

Why is customer retention important? Because approximately 20% of your current customers will contribute 80% of your future revenue. MORE

Nov 16

Snail-mail Greeting Cards are a very effective way to Retain Clients

Posted by Jodi Riolo | No Comments

Marketing and advertising are essential to getting clients. After acquiring clients, you work hard to provide quality products and give excellent service.

But after everything is said and done, what do you do to keep them coming back? There is a highly effective way to maintain loyalty and retain clients: send them an actual envelope-sealed greeting card.
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Oct 22

Business Greeting Cards for the Holidays: Have You Ordered Yours Yet?

Posted by Jodi Riolo | No Comments

As soon as summer fades, businesses everywhere start planning for sales promotions that they hope will attract more customers to their websites and increase sales during the holidays. As a business owner with long term goals, it is the perfect opportunity to deepen customer relationships.

One of the best ways to strengthen the relationship with your customers is to send business greeting cards for the holidays. Leaving out the sales pitch is highly recommended – and that is the perfect opportunity to choose a fun or quirky card that truly represents your business personality. Sending your cards out before the rush of December is also more likely to be appreciated.
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May 8

“FINE” is a Dangerous Word in Customer Service

Posted by Sandie Marinoble | No Comments

Have you ever had good food at a restaurant but the customer service was terrible? Then, as you are walking out the door, the manager asks, “Did you enjoy your meal?”

Are you truthful or do you just want to leave and not look back? Most often we say nothing for several reasons.

  1.  We don’t want to complain
  2.  No one is going to listen
  3.  We feel nothing will change anyway

After all, you won’t be going back so what does it matter? It does matter. Actually, you are doing the restaurant a severe injustice by not talking about your negative experience to the manager.

Do not be satisfied when you hear the word, “fine” because 65-85% of satisfied customers actually switch to the competition. It means the quality of service you are providing is either average or below average and your customers are on the fence. In other words, they are not loyal and will go elsewhere in a heartbeat. Satisfied customers are neutral and ready to bail. That is as clear as we can be.

Superior Customer Service should always be your goal!

Here’s what could happen to that restaurant:

Read More About Why FINE Is a Dangerous Word

May 4

Is Cell Phone Abuse Creeping into Your Workplace?

Posted by Sandie Marinoble | No Comments

Cell Phone Abuse at WorkCell phones and smart phones are here to stay and we love them!

The convenience of making or receiving a call at any time, any place (well, almost), far outweighs the negatives about cell phones and smart phones.

So how can a cell phone possibly be troublesome in the workplace? What exactly is the growing concern?

Perhaps this inexcusable scenario may sound familiar to you: MORE