New Year, New Opportunities for Customer Referrals

Posted: January 5, 2019 | Posted by Jodi Riolo | Comments Off on New Year, New Opportunities for Customer Referrals

Business goals should be reviewed throughout the year, but January is a great time to take a fresh look at how you stay in touch with your clients. You can generate more customer referrals if you cultivate your client relationships.

  • Are you proactive about reaching out?
  • How many times a year do you touch base with your customers?
  • Do you communicate with your clients through different methods (mail, e-mail, social media)?

get customer referrals

The value of keeping in touch can pay dividends in repeat business and more referrals.

Depending on your business sales cycle, you might send a personal message to your best clients five times per year, and other valued people in your sphere of influence (networking associates) three times per year. Setting up a greeting card mailing program for your business is a very cost-effective way to promote your business proactively.

Why should you have a greeting card program? Learn more here!

Don’t be left behind, stay top of mind.

Technology has businesses evolving at the speed of light, and you don’t want to be left behind. If you don’t stay in touch with your best clients and most valued customers, they may quietly leave  to purchase from your competition. If you build value in your business relationships, you will be rewarded with a more successful business.

Do customer loyalty programs work? There are no shortcuts, you have to earn customer loyalty through your actions.

“Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution.” – Rick Tate

Different target markets will communicate differently – but getting a greeting card in the mail is still a very effective way to let a valued client know that their business is important to you. In an age where every retail store has a “rewards card” or “savings app”, sending a non-salesy greeting can stand out in people’s mind.

  • The younger generation thinks of snail-mail as a novelty so why not use that to your advantage?
  • Older folks still look forward to checking their mailbox every day
  • By sending a greeting card in a brightly colored envelope with a real stamp, it shows your customer that they are not receiving a mass-mailed item

Looking for some client appreciation ideas?

 

 

  • Send a $5 gift card to your top 10 clients each month

 

No Time To Do This Yourself?

Learn more about our Do-It-For-You Program.

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Surprise your clients and send them a Birthday Card by mail

Posted: December 11, 2018 | Posted by Jodi Riolo | Comments Off on Surprise your clients and send them a Birthday Card by mail

Birthday cards for business – Recognize your favorite clients and employees with a Birthday Greeting Card in their mailbox.

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When you mail a birthday card it has a much different and very personal effect on people, and a personal connection leads to better business relationships. Receiving (snail) mail has become a bit of a novelty, and younger Millennials feel they are connecting to someone in a different and more meaningful way when they receive physical mail. Also, by sending a greeting card to their home, employees will see you made an extra effort to recognize their special day. This can also be a great way to send a little extra something like a coffee gift card.*

Send the important people to your business a quirky yet professional Birthday Greeting Card, and they will remember how you made them feel.

Birthday recognition plans are highly effective retention programs. We make the entire process a piece of cake! We will track and mail birthday cards to every employee and/or client on time, every time for you, so you don’t have to worry about it.

mail a birthday card

Check our our professional birthday greeting card catalog here. You choose a design, confirm your contact list, and we will schedule the cards to be sent to arrive on the appropriate dates.

An email can land in the spam box or get lost in a mass of unwanted emails. On social media, you can’t always be sure your post will be seen, and mass-messaging or texting is very far removed from sending someone a real greeting card that they can hold in their hand.

Will your clients remember you?

*Note: With our done-for-you Birthday Greeting Card Programs, if you supply the gift cards, we will insert them when the birthday card is sent.

Questions? Email us!

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Christmas Business Greeting Card Early-Bird Pricing

Posted: October 29, 2018 | Posted by Jodi Riolo | Comments Off on Christmas Business Greeting Card Early-Bird Pricing

Offer Good until November 12, 2018

10th Annual Christmas Business Greeting Card Special

Pick-a-Card . . . Pick-a-Verse
— Check out our large selection here —

Professional business holiday messages — send a traditional or quirky Christmas Card to your clients! We make it easy with our completely ‘done-for-you’ program. Your cards are hand-signed and mailed on time on your behalf. Your customers will feel appreciated that you are building good-will without a sales pitch every time you contact them.

$1.75 per customized card!
For less than $2 per client you can send a greeting that builds good will with the people who are a part of your continued business success. Of course your client list is kept completely confidential.

All cards are hand-signed with commemorative stamp, and mailed out on time!

3 Simple Steps to order your Christmas Business Greeting Cards

Step 1. Choose a Card #

Step 2. Choose a Verse #

Step 3. REPLY BACK with your selection

Once we receive your email reply, we’ll immediately contact you to get the  details we need to complete your order.

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Check out our Christmas Business Greeting Card Selection

You will need to provide your own mailing list which we will ONLY use for your mailing. Your information will be held completely confidential – we will not sell to your customers. In fact, our greeting cards do not advertise our business, we want them to look as if they came directly from you. Our business goal is to help you retain your valuable customers, and we in-turn want to keep you as a customer so we would never jeopardize a client relationship by selling your information.

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We look forward to helping you enhance your communications, strengthen your follow up, and build long-lasting relationships with your network.

Jodi Riolo & Sandie Marinoble

 

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Get your Business Christmas Cards mailed for you this year!

Posted: October 23, 2018 | Posted by Jodi Riolo | Comments Off on Get your Business Christmas Cards mailed for you this year!

Client retention saves you the stress of getting your Client Christmas Cards in the mail.

After three simple steps, your part is done and you can get back to business at hand.

There is still time to order business Christmas Cards and have them mailed directly to your clients and employees.

1. Pick a card from our unique selection

2. Choose a verse that most suits your taste

2. Take a few minutes to review and export your mailing list

Contact us with your order and information and we will get you a proof to review. After that, your part is done!

Order by November 17, and we can take care of everything to get your Business Christmas Cards in the mail.

Your cards will arrive and look as if they came directly from you – we do not use your company logo on the cards, or try to sell to your clients. We will ALWAYS keep your data safe and confidential. Hear what our customers have to say about our professional services…

Do you have a positive reaction when you receive a personal card or note from someone in the mail?

Who doesn’t?

Most people still check their physical mailbox every day, especially for their business. When you mail a greeting card to a customer you can be almost certain they received it. Who wouldn’t immediately be attracted to pickup a brightly colored envelope and be pleased to discover it has a real stamp, not a bulk mailing stamp.

People feel special when they receive a personal greeting. They will remember how you made them feel appreciated. Sending a card in the spirit of the season demonstrates that you value them.

Sending a Christmas Card lets people know that you value them enough to spend the time collecting their address and spend the postage for sending them a Christmas card in the mail.

It is always a nice surprise to see something in the mailbox that is not a bill or asking you for something.

Tip: If you feel it is appropriate, you can insert a small gift card, but we recommend you do NOT sell to people with your Christmas card. Even the most tasteful offer is still a sales pitch, and your recipient will appreciate and respect you most if you keep the message simple, and about them.

Send a holiday card to your customers, clients, prospects, vendors, referral sources, and your entire sphere of influence. Or better yet, let us take care of your Christmas mailing for you!

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Send Business Thanksgiving Greeting Cards for less than you think

Posted: September 26, 2018 | Posted by Jodi Riolo | Comments Off on Send Business Thanksgiving Greeting Cards for less than you think

10th Annual Thanksgiving Greeting Card Special

Now is the time to order business greeting cards to send to your clients and associates. By ordering now, you can save twenty percent off our regular price for greeting cards customized and mailed for you to arrive before the holiday.

20% savings until October 7, 2018

$1.75 per customized card, completely ‘done-for-you’ and mailed on your behalf. Of course your client list is kept completely confidential.

3 Simple Steps to order your customized business Thanksgiving Greeting Cards:

Choose a card #

 

Choose a verse #

 

Reply back to us with your selection

 

Once we receive your email reply, we’ll immediately contact you to get some details. All cards are hand-signed with commemorative stamp and mailed out on time!

Review Cards and Verses below, or if it is easier, you can download the pdf here.

Want to send your customers a holiday card, but the whole card preparation thing is just way too much work? Client Retention makes it simple – we hand-sign, seal, stamp and send your holiday greeting cards out on time on your behalf!

Go to our contact form if you are ready to make your selections now.

Thanksgiving Card Selection Choices:

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Choose a Thanksgiving Verse for inside your card:

1. May your Thanksgiving be filled with joy . . . a wonderful beginning to a special Holiday Season. Happy Thanksgiving!

2.  We are so thankful for your support, your friendship, and most of all . . .YOU!  Happy Thanksgiving!

3.  May the Holiday Season fill your home with joy, your heart with love, and your life with laughter. Happy Thanksgiving!

4. Whatever Your Preference . . . may you have a bountiful Thanksgiving, a happy Holiday Season and a healthy, prosperous New Year.  (Great with card #5 & 21)

5. Because the good will of those we (I) serve is the foundation of our (my) success, it’s a real pleasure at this holiday time to say “THANK YOU” as we (I) wish you happiness and success in the coming year. Happy Thanksgiving.

6.  Wishing you the happiness of good friends, the joy of a happy family, and the wonder of the Holiday Season. Happy Thanksgiving.

7.  Our (My) sincere appreciation for your confidence and loyalty. We are (I am) deeply thankful and extend to you . . . Best Wishes for a Happy and Healthy Holiday Season. Happy Thanksgiving.

8.  As we (I) give thanks on this special day, we (I) hope many more blessings are coming your way! Happy Thanksgiving!

9. Thanksgiving is the holiday of peace, the celebration of work and the simple life. Happy Thanksgiving!

10. In warm appreciation of our association during the past year, we (I) extend our very best wishes for a joyous Holiday season. Happy Thanksgiving.

11. It’s a pleasure to wish you a Happy Thanksgiving and to thank you for the trust and confidence you have shown this past year. May you and yours enjoy a Thanksgiving full of many blessings.

12. The American tradition of Thanksgiving offers the opportunity to reflect on the grace, compassion and charity each of us has received. Happy Thanksgiving.

13. Wishing you an abundance of peace and plenty this Holiday Season and throughout the coming year. Happy Thanksgiving!

14. It has been our (my) pleasure to serve you this past year. Today more than ever, we are (I am) thankful for your business and friendship. Wishing you and your family Happy Thanksgiving.

15. No matter what’s on the menu . . . enjoy the Holiday. Happy Thanksgiving. (Great with cards 9, 13, 15, 17)

16. Something’s Up! The farmer just unfriended us on Facebook. Thinking of you and wishing you a stress-free Thanksgiving. (Great with cards 11 & 28)

17. May you enjoy a bountiful Thanksgiving Day and a joyous Holiday Season!


Fill out your selections below and submit your selections. Call 916-771-5600 to contact us if you have questions about the order process.

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Heads up! Greeting card season is just around the corner.

Posted: September 3, 2018 | Posted by Jodi Riolo | Comments Off on Heads up! Greeting card season is just around the corner.

greeting card seasonHoliday Greeting Card Season can be stressful. Get a jump on sending a business greeting card this holiday season if you act NOW!

We know what you are thinking — it’s only September!

It is hard to take the time away from your business to send a Thanksgiving or Christmas Card to your clients when you are juggling a full holiday schedule of family & business commitments. Set up your Thanksgiving or Christmas card mailing list now so you can worry about one less thing. There are just a few steps to complete your order.

If the Holiday card preparation and mailing process is just too time consuming, Client Retention can do it for you.

1) Prepare your contact list (to be kept completely confidential)

2) We will send you a selection of cards and greetings to choose from

3) Review your proof of your greeting card and check this project off your list!

Don’t worry, we won’t send your holiday cards to your clients and customers now, they will be sent to arrive on time. The card arrives in a brightly colored envelope and looks like it came directly from you – we want you to get all the credit!

If you have a mailing list (yes, we are talking snail mail greeting cards), your next step is to choose a card and customize the message. They will have a personal touch with your signature, and be hand stamped not bulk mailed.

 

We look forward to helping you enhance your communications, strengthen your follow up, and build long-lasting relationships with your network.

Jodi Riolo & Sandie Marinoble

 

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Are you looking for client appreciation ideas?

Posted: August 1, 2018 | Posted by Jodi Riolo | Comments Off on Are you looking for client appreciation ideas?

How about a “Feel Good” Challenge?

You can make your clients feel good by sending a professional greeting card in the mail.

Yes, you read that right SNAIL MAIL. Get outside the box, get noticed and be remembered.

Send your clients a Thank You card!

August Card of the Month: Just My Type

These prices are for online orders. Your cards arrive with a brightly colored envelope.

Blank: $1.00/ea

Verse Only $1.25/ea

Verse w/custom contact info: $1.50

If you would like us to send the cards for you, contact us to discuss your needs. Our goal is to get your cards in the hands of your clients as if you sent them yourself.

Inside Verse Sample: We couldn’t to it without “U”! Radio Ads: $8000 Print Ads: $10,000 Local TV: $1000 Social Media: $1.00 per click “U” as our valued customer: Priceless! (Your contact info)

An unexpected Thank You card is something that your client will want to open when the mail arrives!

The brightly colored envelope will stand out from all the solicitations and bills. After they read the quirky message inside and see your personal signature, don’t be surprised if they pick up the phone to say thanks for the card. This small act of thoughtfulness can really build good will with your clients — remind your clients they are appreciated all year round, not just with an annual Holiday card — that is when everyone else sends cards. You want to stand out and stay in the front of your client so that you are the first person they think of when a need for your service comes around – or better yet, they will refer you to a colleague!

We have many quirky and professional designs to choose from for all sorts of occasions.

This is just one client appreciation idea, but when you send your clients a greeting card 3-4 times per year, you will build their loyalty. And, loyal, happy customers tend to refer you to other business owners they know, so sending client appreciation cards can add to your bottom line. Our Thank You Card programs are very affordable if you want us to do it for you, or you can order in batches of 25 cards like the Client Appreciation Card of the Month for August.

Are you looking for a client follow-up tool to get noticed?

Posted: July 6, 2018 | Posted by Jodi Riolo | Comments Off on Are you looking for a client follow-up tool to get noticed?

It is so much easier to follow-up with clients when you have cards on hand and ready to send.

Save with special pricing on our Card of the month!

Every month we feature one of our fun and unique greeting cards at a special price. This gives you the opportunity to stock up on greeting cards you can send to clients or prospects. Your business information will be pre-printed on the inside, so it is just a matter of signing and addressing the envelope. This small effort will pay big dividends when it comes to letting someone know you care enough to send a card “just because”. Your business will stand above the rest if you send your card on non-holidays and without a sales pitch.

client follow upPurchase our card of the month and use it to connect with your clients this summer.

Simply place your order here, and your cards will arrive ready for you to sign and send. We include brightly colored envelopes so your card is sure to stand out in the mail pile.

Pricing on minimum purchase of 25 cards:
Blank $1/card
Verse only $1.25/card
Verse with custom contact info $1.50/card
This pricing does not include postage.

The verse inside the card reads:

When the need for my service pops up
we’re here to help, lickety split.
It will be refreshingly cool to work with you!

If you have a client list ready, but no time to get them in the mail, we can help!

Client Retention specializes in managing mailing programs for all types of businesses. Your information is kept completely confidential, and we do not print our logo on your cards. We can hand-sign your cards and insert a gift card if you like. Our greeeting cards arrive as if you sent them yourself – your clients will never know unless you tell them!

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Business Birthday Cards – We Mail Them For You

Posted: July 1, 2018 | Posted by Jodi Riolo | Comments Off on Business Birthday Cards – We Mail Them For You

Recognize a special employee or client with a professional business birthday card. A simple greeting card in the mail can be highly effective for client retention. Your client is sure to remember that you remembered their birthday.

We make the entire mailing process a piece of cake!

We will track and mail birthday cards based on your request, so you don’t have to worry about it. Your contact list will be kept strictly confidential, and your recipient does not have to know the card didn’t come from you.

Contact us for a price list, you can see our selection of professional and quirky business birthday cards here.

Do you know your client’s birthday?!?!

Check with mutual associates and someone is likely to know. When it is ready, email us your contacts. We will keep your mailing list on file current and confidential.

Keeping track of the birthdays and cards can become tedious and unmanageable — for just a few dollars, you can send a unique greeting that tells your client you care.

p.s. When you send someone a birthday card, it is not a time to sell them something, so we do not recommend inserting any literature or business cards with this mailing, but a gift card of some sort would be an extra special surprise. You can purchase in bulk and we can keep them on file to insert as needed.

Contact us today and see how easy it is to get a Business Birthday Card campaign started.

We look forward to helping you enhance your communications, strengthen your follow up, and build long-lasting relationships with your network.

Jodi Riolo & Sandie Marinoble

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Send a July 4th Business Greeting Card: Deadline May 21

Posted: May 15, 2018 | Posted by Jodi Riolo | Comments Off on Send a July 4th Business Greeting Card: Deadline May 21

july 4 business greeting card

Get 20% off our regular pricing when you order by May 21, 2018.

It’s time to get your SNAIL MAIL client mailing list ready so we can mail your July 4th business greeting cards for you! Show your clients you care with a lighthearted greeting and no sales pitch.

Business Greeting Card includes custom signature and contact info – $1.75 + stamp (includes labor, client address list maintenance, card proof, mailing report).

We have a huge selection of cards and verses to choose from, you can see them all here.

All you need to do is contact us with the form below or call 916-771-5600 with your selected July 4th Greeting Card # and Verse #. We will connect with you to get the details.

1.  Contact information (printed inside the card too!)

2.  Return Address (printed on a colored envelope – Patriotic Red)

3.  Billing information

4.  Mailing list (completely confidential)

Stand out and get noticed . . . 99% of your clients will open your July 4th greeting card!!

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