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Blog

You owe it to your customers to only hire happy people

The job interview process can be a bit like hopping on the merry-go-round at the park. Businesses ask, “do you have experience?” And of course, our thoughts were “how do we get experience if no one will hire us?” Can’t they see we are trainable and happy people? If you are looking to fill any position within Continue Reading…

Customer Loyalty… Don't let it go or it will be GONE!

Many businesses don’t take the time to get to know their customers.  Companies run them through like a bunch of cattle and then wonder why they don’t come back. As a business owner it is your responsibility to build customer loyalty – through programs and incentives that are genuine. Yes, customers want fast service but they Continue Reading…

Laughter At Work is the #1 Rule in Customer Service

Laughter breeds a positive work environment and improves customer service. There are many rules and guidelines about appropriate communication with customers. Our vote is that laughter is the #1 rule which most improves customer service.  In fact, laughter at work and a positive attitude go hand in hand. Without these two qualities, the workplace is not only Continue Reading…

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