We Appreciate Our Customers and Here’s What They Say About Client Retention . . .
In the legal business, if you don’t stay in touch with previous clients, they will often call another attorney when a years-later legal matter arises. We had been long looking for an easier way to send holiday mailings and birthday cards, to our past and present clients. We tried to do it in-house, but we found it difficult to shuffle that into our normal workload. Sandie Marinoble and Client Retention Services have been a perfect partner for us. Reasonably priced with stellar service and always quick to respond to our questions and requests. Frankly, they have met and exceeded every expectation we have had and I do not hesitate to give this recommendation.
Working with Jodi Riolo and Client Retention has truly been remarkable. My name is Michelle Houston and I am a real estate agent for Remax Gold. Over the years it has always been challenging to keep in touch with my clients. I was inconsistent with my marketing until I met Jodi. Not only her great professionalism about the product, Jodi’s personal service is above and beyond, customizing a plan that works great for myself and clientele. Working with Client Retention takes away the worry about consistent contact, saves me time and finally my clients love the product. I would highly recommend working with Jodi Riolo and Client Retention. It is a wonderful experience.
Jodi – You just mailed my cards 4 days ago and I just received my second compliment today for the Groundhog Day card! One of my friends even passed it along to a customer of hers who needs some marketing. Thank you for providing a great service that keeps me in touch with my clients and associates – with very little work on my end. I am very happy with my marketing investment.
I have been using Client Retention since 2008 and during this time they have provided my business with excellent support by helping me continually stay connected to my customers. Their service is a major factor in my follow up program. I can confidently recommend Client Retention as a solid and reliable company who are experts in their field.
I discovered Client Retention while searching for a way to automate our patient birthday card program, but maintain the personal touch which is a hallmark of my practice. When I discovered that their team physically hand-signs each and every card in ink, I hired them on the spot. My practice has been using Sandie and Jodi’s service for the past year. We couldn’t be more please. Their process s eases and their service and attention is always at 110%, something I find rare in today's world. I love that I am able to customize the message and that each name is hand-signed. Best of all, our patients adore the cards! We’ve even reviewed “thank you” cards back from patients for the card we sent. They certainly know a thing or two about client retention, because I’ll be a customer for life.
Sandie Marinoble and Client Retention are a wonderful support for preserving and maintaining client relationships with their customized and creative greeting cards. I have been using Sandie Marinoble and Client Retention for over 10 years now. I will invariably get multiple client calls after a mailing, appreciating the timeliness of the delivery, cuteness of the card, and personalized message. It keeps me in top of the mind position in a way that no other mailed distribution does. I am grateful how Sandie will always take great care with suggestions, finding the perfect card photo, regular emailed updates with suggestions, and the graciousness of her kind spirit. I highly recommend Sandie Marinoble and Client Retention.
The client retention program has been a big asset to my business. It is very comforting to know that my past clients are being touched 7 times over 3 years. Sandie is very efficient and goes the extra mile. The beautiful custom cards will leave a lasting impression on my clients and keep my name in the forefront. I have recommended this program to many co-workers.
Thank you Client Retention, your service is just what I needed! The cards you sent to my customers went far beyond any expectations I had. This is absolutely the best way for me to stay connected to them on a regular and personal basis. The best part is the referrals I am receiving. I will definitely and frequently recommend your services. It feels good to stand out among the crowd.
I loved working with Jodi to create a client retention program for our company. Jodi has excellent insight and intelligence, which helped to guide us. If you’re looking for expertise and management to maintain and retain your current clients, hire Jodi Riolo. She offers a straightforward method for growing your business, while leaving a wake of contented clients.
Jodi is passionate about client recognition and retention. Her goal is to help our businesses recognize the value of each one of our clients and gives us a means to let our clients know we appreciate them. Jodi is a great listener and offers high quality advice and product. I recommend her!
When it comes to reminding folks they are thought of each year - especially through the Birthday Program, Jodi helps you make it happen. These cards and her humor shine brightly with each card selection. She and her team have enabled me to touch those who have touched me throughout the year.
Sandie understands the value of true customer service and knows how to get and keep clients. Over 10 years of experience has taught her what works. She and her partner Jodi have developed a service that keeps you in a positive relationship with your clients. They will enjoy it and stay loyal to you and your business. People do business with people they like and trust. Sandie is one of those people. I highly recommend that you call her to try her service!
Thank U. U make me look good!
Thank you for your support of my business and for tickling my clients with your wonder cards!!