Reviews for Client Retention

We Appreciate Our Customers and Here’s What They Say About Client Retention . . .

“I have been using Client Retention since 2008 and during this time they have provided my business with excellent support by helping me continually stay connected to my customers.  Their service is a major factor in my follow up program.  I can confidently recommend Client Retention as a solid and reliable company who are experts in their field.”
Danelle Gooderham, – Gooderham & Associates, Roseville, CA
Jodi – You just mailed my cards 4 days ago and I just received my second compliment today for the Groundhog Day card! One of my friends even passed it along to a customer of hers who needs some marketing. Thank you for providing a great service that keeps me in touch with my clients and associates – with very little work on my end. I am very happy with my marketing investment.
Andrea Raymond – Appletree Advertising, Sacramento, CA.
“Working with Jodi Riolo and Client Retention has truly been remarkable. My name is Michelle Houston and I am a real estate agent for Remax Gold. Over the years it has always been challenging to keep in touch with my clients. I was inconsistent with my marketing until I met Jodi. Not only her great professionalism about the product, Jodi’s personal service is above and beyond, customizing a plan that works great for myself and clientele. Working with Client Retention takes away the worry about consistent contact, saves me time and finally my clients love the product. I would highly recommend working with Jodi Riolo and Client Retention. It is a wonderful experience.”
Michelle Houston – Remax Gold, Auburn, CA
“Thank you Client Retention, your service is just what I needed! The cards you sent to my customers went far beyond any expectations I had. This is absolutely the best way for me to stay connected to them on a regular and personal basis. The best part is the referrals I am receiving. I will definitely and frequently recommend your services. It feels good to stand out among the crowd.”
Curt Thomas, Fleet and Leasing Manager, 22 years
Maita Chevrolet – Elk Grove, CA
“Jodi and Sandie – I would like to take this time to thank you both.  I was very pleasantly surprised how well received your cards have been to my client base.  Your services are timely and provide a great way to quickly and painlessly wish them the best or simply say thank you for your business.”  Peggy Mason – Bankers Life and Casualty Co., Roseville, CA
“I am so pleased with my new beautiful client cards from Client Retention. Being a small business owner, I see the value in consistent client contact and have always reached out regularly with a card for my client’s birthdays.
To save money, in the past I would make a postcard on my computer and mail them pretty much on time. Many of the postcards would never reach my clients or they were discarding them. This process took so much time away from my other business duties.
I was lucky enough to meet Jodi and Sandie from Client Retention. Jodi helped me find the perfect card and design the message to my exact needs. Now the cards go out on time ~ every time. They are beautiful and hence, they are opened! My clients are responding in such a positive way. The fee for the service is small compared to all my time being freed up.
I am experiencing an increase in sales because my clients call after receiving their special birthday card. Thank you, Client Retention!”
Brenda Azevedo – Just B Cosmetics, Fair Oaks, California
“Jodi and Sandie are amazing women and at their core, they sincerely care about people. They both have long standing careers in customer service and not just your typical customer service – the type that really has raised the bar. Couple that with their love for life and the two most contagious laughs you will ever have the privilege of hearing, you have the most amazing recipe for success. They become your partners in helping you grow your business and keep in touch with your clients for you.
I know the importance of reaching out and wanted to… but it was something that ended up being a burden for me. Problem solved! We strategized about what card to use and what personal message to print inside. Without even having to think or stress about it, I now have beautiful custom cards and an inserted business card sent to some very special people in my life every month – automatically! Thank you Jodi and Sandie for all you do and for being a part of my team!”
Stephanie Sherwood – BAM Project, Roseville, CA
“Thank you for your support of my business and for tickling my clients with your wonder cards!!
Cynthia Clarkson, Owner/Broker – Clarkson Real Estate, Auburn, CA.
“Jodi is passionate about client recognition and retention.  Her goal is to help our businesses recognize the value of each one of our clients and gives us a means to let our clients know we appreciate them.  Jodi is a great listener and offers high quality advice and product.  I recommend her!” Cindy Fuzie, – Mass Mutual, Roseville, CA
“When it comes to customer service, there isn’t anyone like Jodi Riolo – except her partner, Sandie!  Jodi and Sandie clearly know all the tricks in the book to increase referrals and client satisfaction, and to create loyal customers and raving fans.  Jodi and Sandie make working with “Client Retention” a breeze and with their infectious personalities and positive attitudes, you simply can’t help but have fun.  If you want to improve your customer services, satisfaction and retention, I highly recommend you look no further than Jodi and Sandie.”  Jennifer Bourn – Bourn Creative, Rocklin, CA
“I loved working with Jodi to create a client retention program for our company.  Jodi has excellent insight and intelligence, which helped to guide us.  If you’re looking for expertise and management to maintain and retain your current clients, hire Jodi Riolo.  She offers a straightforward method for growing your business, while leaving a wake of contented clients.”
Karen Clay – Clay and Company, Auburn, CA.
“Sandie understands the value of true customer service and knows how to get and keep clients.  Over 10 years of experience has taught her what works.  She and her partner Jodi have developed a service that keeps you in a positive relationship with your clients.  They will enjoy it and stay loyal to you and your business.  People do business with people they like and trust.  Sandie is one of those people.  I highly recommend that you call her to try her service!”
Fred Lowenstein – Front Office Staff, Citrus Heights, CA
“The cards are gorgeous, they are going to make a real big difference in my marketing.  I appreciate you.”
Elizabeth Terry – Behind the Scene Sound, Elk Grove, CA
“I have been using Client Retention since 2009.  The cards they use are truly unique and of the highest quality.  I have received several comments from clients thanking me for the birthday cards and various other Holiday cards they have received.  I would recommend Client Retention to anyone wanting to use a card service that is by far the best.”
Fred Crooks – CPA Corporation, Roseville, CA
Thanks for your contribution to my success last year. Looking forward to another great year! Gene Cain, Realtor – Foothill Living Real Estate, Auburn, CA
 “Thank U.  U make me look good.”  Jenae Medford, Realtor – Kraft Real Estate, Citrus Heights, CA