Posts Tagged ‘better business relationships’

Jan 5

New Year, New Opportunities for Customer Referrals

Posted by Jodi Riolo | Comments Off on New Year, New Opportunities for Customer Referrals

Business goals should be reviewed throughout the year, but January is a great time to take a fresh look at how you stay in touch with your clients. You can generate more customer referrals if you cultivate your client relationships.

  • Are you proactive about reaching out?
  • How many times a year do you touch base with your customers?
  • Do you communicate with your clients through different methods (mail, e-mail, social media)?

get customer referrals

The value of keeping in touch can pay dividends in repeat business and more referrals.

Depending on your business sales cycle, you might send a personal message to your best clients five times per year, and other valued people in your sphere of influence (networking associates) three times per year. Setting up a greeting card mailing program for your business is a very cost-effective way to promote your business proactively.

Why should you have a greeting card program? Learn more here!

Don’t be left behind, stay top of mind.

Technology has businesses evolving at the speed of light, and you don’t want to be left behind. If you don’t stay in touch with your best clients and most valued customers, they may quietly leave  to purchase from your competition. If you build value in your business relationships, you will be rewarded with a more successful business.

Do customer loyalty programs work? There are no shortcuts, you have to earn customer loyalty through your actions.

“Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution.” – Rick Tate

Different target markets will communicate differently – but getting a greeting card in the mail is still a very effective way to let a valued client know that their business is important to you. In an age where every retail store has a “rewards card” or “savings app”, sending a non-salesy greeting can stand out in people’s mind.

  • The younger generation thinks of snail-mail as a novelty so why not use that to your advantage?
  • Older folks still look forward to checking their mailbox every day
  • By sending a greeting card in a brightly colored envelope with a real stamp, it shows your customer that they are not receiving a mass-mailed item

Looking for some client appreciation ideas?

 

 

  • Send a $5 gift card to your top 10 clients each month

 

No Time To Do This Yourself?

Learn more about our Do-It-For-You Program.

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Dec 11

Surprise your clients and send them a Birthday Card by mail

Posted by Jodi Riolo | Comments Off on Surprise your clients and send them a Birthday Card by mail

Birthday cards for business – Recognize your favorite clients and employees with a Birthday Greeting Card in their mailbox.

mail a birthday card

When you mail a birthday card it has a much different and very personal effect on people, and a personal connection leads to better business relationships. Receiving (snail) mail has become a bit of a novelty, and younger Millennials feel they are connecting to someone in a different and more meaningful way when they receive physical mail. Also, by sending a greeting card to their home, employees will see you made an extra effort to recognize their special day. This can also be a great way to send a little extra something like a coffee gift card.*

Send the important people to your business a quirky yet professional Birthday Greeting Card, and they will remember how you made them feel.

Birthday recognition plans are highly effective retention programs. We make the entire process a piece of cake! We will track and mail birthday cards to every employee and/or client on time, every time for you, so you don’t have to worry about it.

mail a birthday card

Check our our professional birthday greeting card catalog here. You choose a design, confirm your contact list, and we will schedule the cards to be sent to arrive on the appropriate dates.

An email can land in the spam box or get lost in a mass of unwanted emails. On social media, you can’t always be sure your post will be seen, and mass-messaging or texting is very far removed from sending someone a real greeting card that they can hold in their hand.

Will your clients remember you?

*Note: With our done-for-you Birthday Greeting Card Programs, if you supply the gift cards, we will insert them when the birthday card is sent.

Questions? Email us!

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Jul 6

Are you looking for a client follow-up tool to get noticed?

Posted by Jodi Riolo | Comments Off on Are you looking for a client follow-up tool to get noticed?

It is so much easier to follow-up with clients when you have cards on hand and ready to send.

Save with special pricing on our Card of the month!

Every month we feature one of our fun and unique greeting cards at a special price. This gives you the opportunity to stock up on greeting cards you can send to clients or prospects. Your business information will be pre-printed on the inside, so it is just a matter of signing and addressing the envelope. This small effort will pay big dividends when it comes to letting someone know you care enough to send a card “just because”. Your business will stand above the rest if you send your card on non-holidays and without a sales pitch.

client follow upPurchase our card of the month and use it to connect with your clients this summer.

Simply place your order here, and your cards will arrive ready for you to sign and send. We include brightly colored envelopes so your card is sure to stand out in the mail pile.

Pricing on minimum purchase of 25 cards:
Blank $1/card
Verse only $1.25/card
Verse with custom contact info $1.50/card
This pricing does not include postage.

The verse inside the card reads:

When the need for my service pops up
we’re here to help, lickety split.
It will be refreshingly cool to work with you!

If you have a client list ready, but no time to get them in the mail, we can help!

Client Retention specializes in managing mailing programs for all types of businesses. Your information is kept completely confidential, and we do not print our logo on your cards. We can hand-sign your cards and insert a gift card if you like. Our greeeting cards arrive as if you sent them yourself – your clients will never know unless you tell them!

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Jul 1

Business Birthday Cards – We Mail Them For You

Posted by Jodi Riolo | Comments Off on Business Birthday Cards – We Mail Them For You

Recognize a special employee or client with a professional business birthday card. A simple greeting card in the mail can be highly effective for client retention. Your client is sure to remember that you remembered their birthday.

We make the entire mailing process a piece of cake!

We will track and mail birthday cards based on your request, so you don’t have to worry about it. Your contact list will be kept strictly confidential, and your recipient does not have to know the card didn’t come from you.

Contact us for a price list, you can see our selection of professional and quirky business birthday cards here.

Do you know your client’s birthday?!?!

Check with mutual associates and someone is likely to know. When it is ready, email us your contacts. We will keep your mailing list on file current and confidential.

Keeping track of the birthdays and cards can become tedious and unmanageable — for just a few dollars, you can send a unique greeting that tells your client you care.

p.s. When you send someone a birthday card, it is not a time to sell them something, so we do not recommend inserting any literature or business cards with this mailing, but a gift card of some sort would be an extra special surprise. You can purchase in bulk and we can keep them on file to insert as needed.

Contact us today and see how easy it is to get a Business Birthday Card campaign started.

We look forward to helping you enhance your communications, strengthen your follow up, and build long-lasting relationships with your network.

Jodi Riolo & Sandie Marinoble

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Mar 6

Customer Relationships Hole In One ~ Greeting Card Monthly Special

Posted by Jodi Riolo | Comments Off on Customer Relationships Hole In One ~ Greeting Card Monthly Special

Take exceptional care of your clients by following up regularly and staying connected. Send them a real card in the mail!

It’s as great as a “Hole in One!” when they say, “Thanks for the card!” Following up, connecting and consistently keeping the communication going, are all key components to building customer relationships and RETAINING your customers after the sale.

customer relationship hole in one

Inside Verse ~~

Anyway You Slice It . . . 
Working with customers like you suits me to a tee.

If you have friends or family that could use my services,
please give me a call. I will provide service that is way above par!

(Custom Signature)

This month, order “Hole in One” at special pricing from our card catalog. After you choose your quantity and complete your order, cards will arrive ready to send in brightly colored envelopes.

Monthly Greeting Card Special: Hole In One

  • Blank Card  –  $1.00
  • Verse Only  –  $1.25
  • Verse w/custom signature  –  $1.50

If you can’t get the cards done and the envelopes addressed on time, and just wish someone would . . . Maintain your Client List, Hand-sign, Seal, Stamp and Send them for you!

Then:

Contact us at info@ClientRetentionInc.com or call 916-771-5600 to speak to us personally. 

We’ll get your cards out the door for you on time, every time! Your client list is kept completely confidential.

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Feb 5

Greeting Card of the month: Buy now to wish clients a Happy St. Patricks Day!

Posted by Jodi Riolo | Comments Off on Greeting Card of the month: Buy now to wish clients a Happy St. Patricks Day!

Don’t miss an opportunity to remind customers you care without the sales pitch – St. Patrick’s Day! 

Your clients will feel pretty LUCKY to get a real greeting card in the mail from you!

Purchase “Over the Rainbow” from our card catalog and mail it yourself.

Blank Card  –  $1.00
Verse Only  –  $1.25
Verse w/custom signature  –  $1.50

OR

If you can’t get the cards done and the envelopes addressed on time, and just wish someone would . . . Maintain your Client List, Hand-sign, Seal, Stamp, and Send them for you!

Then

Contact us at info@ClientRetentionInc.com or call 916-771-5600 for the personal touch. 

 

Over The Rainbow Card Design

Inside Verse:

We are over the rainbow with your business!
Thank you for making us feel
so lucky to have you as a client.

Happy St. Patrick’s Day!

Custom Signature and your business information.

 

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Jan 7

Will your clients remember you?

Posted by Jodi Riolo | Comments Off on Will your clients remember you?

A quality greeting card, professionally printed with your personal message or brand is an effective way to solidify business relationships and help your clients remember you.

clients remember

Hire Client Retention to send a client appreciation card or to recognize a birthday in an effort to build an on-going business relationship.  

When you hire Client Retention, sending cards is easy, we do it for you. You know the value that comes from staying in touch with your network.  Our unique and classy greeting cards (shopping cart link) can provide that special connection needed to build a business relationship.

Customer appreciation mailing programs: You choose the design and greeting, we mail the cards for you every 1-3 months.

  • Customer Appreciation
  • Birthday Cards. for employees and clients
  • Employee Recognition Program
  • Thank You Reward Mailings (insert a gift card!)
  • Holiday Mailings (all year long)

When a Relationship Matters . . . Send a Card

Client Retention Inc. provides personalized greeting cards for your business. We can do it all for you, or you can order small quantities of cards and mail them yourself.

We have found most of our clients just want us to get it done. Once we have your contact list — which is kept completely confidential — and an approval on your card proof, your part is done.

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Dec 14

New Years Greeting Card of the Month

Posted by Jodi Riolo | Comments Off on New Years Greeting Card of the Month

No time to send a New Years Card?

new years greeting cardPurchase “Sparkles” from our greeting card catalog and mail it yourself.

Blank Card  –  $1.00
Verse Only  –  $1.25
Verse w/custom signature  –  $1.50

OR

If you can’t get the cards done and the envelopes addressed on time, and just wish someone would . . . Maintain your Client List, Hand-sign, Seal, Stamp,
and Send them for you! Your client list is kept completely confidential.

THEN

Contact us or call 916-771-5600 for a more personal way to stay in touch with your clients.

Following up, connecting and consistently keeping the communication going, are all the key components to building customer loyalty and RETAINING your customers “after the sale”.

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Oct 3

Remember Your Clients this Thanksgiving!

Posted by Jodi Riolo | No Comments

Don’t forget to show your clients how much you appreciate their business. Thanksgiving time and a special greeting card is a memorable way to tell them!

With our Monthly Special you can remember your clients and make them feel special — at very little cost. Isn’t your client relationship worth a couple of dollars?

Check out this RETRO, HUMOROUS and UNIQUE greeting card of the Month

Order On-Line by October 20, 2017! You can order these cards with or without your customized business information. Either way, by the time you buy the stamp, you are all-in for around $2 per card. And, you don’t have to go card shopping!

remember your clients this thanksgiving

On-Line Orders receive this special pricing:

Blank – $1.00/ea.
Verse Only – $1.25/ea.
Verse w/custom contact info – $1.50/ea.

As an entrepreneur and business owner, you know the value in retaining every customer.  Our unique and classy greeting cards are the key to providing that special connection needed to build a business relationship. If you don’t have the time or inclination to mail greeting cards yourself, Client Retention has greeting card programs where we do it for you – so all you have to do is pick one that suits you and we’ll make sure it gets mailed for you, on time, every time.

We look forward to helping you enhance your communications, strengthen your follow up, and build long-lasting relationships with your network.

Jodi Riolo & Sandie Marinoble

 

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Sep 16

Do you put off keeping in touch with your clients?

Posted by Jodi Riolo | No Comments

Let Client Retention do it for you!

Order deadline for Thanksgiving Card “Do It For You” greeting card program is October 15.

Why order Thanksgiving cards in October? To get a good price of course! Cards sent through our “Do It For You Program” average less than $2 per card. And your contacts never have to know it came from us, because we keep our branding out your greeting cards. We will make sure those cards arrive on the date you specify!

greeting cards to keep in touch with clientsDo you put off sending holiday greetings to your clients?

Good intentions don’t get the card in the mail, and an email is likely to get missed. Send a customized greeting card that reflects your business personality.

With our “Do It For You” greeting card program, you choose the card and verse, we print your business information in each card, and with your permission, each card is hand signed for you to add an extremely personal touch!

Order Deadline for “Do It For You” program is November 15.

Contact Jodi or Sandie today to get your greeting cards in the mail for this holiday season.

How are we different than “the other guys”?

  • Our name does not appear on the card, we are here to help You promote Your business relationships.
  • We can include your business card or a gift card with your greeting card – no extra charge.
  • We make sure the cards arrive on time – in a brightly colored envelope

If you would still rather mail cards to clients yourself, you can choose from our wide selection of quirky and unique greeting cards. Each month we feature a card with special pricing that you can have imprinted with your business name, and we mail you 25 greeting cards with brightly colored envelopes ready to send.

greeting cards to keep in touch with clients greeting cards to keep in touch with clients

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