Why do you need a greeting card program for your business?

Ten reasons why you should send your customers a greeting card. Download Ten Reasons Why PDF here. Shop our card catalog 1.     If your customers feel like they are the best and most appreciated customer you have, they will be phenomenal ambassadors for you. 2.     Your customers will also spread the good word about your thoughtfulness–that Continue Reading…

Customized Thank You Cards Open the Door for Better Business Relationships

How powerful is a simple “Thank you”? More powerful than you might have thought. A recent study by University of New South Wales in Australia psychology professor Lisa Williams, and Gonzaga University assistant psychology professor Monica Bartlett showed that expressing gratitude to someone could encourage that person to help you with your needs. When you Continue Reading…

Bullies In The Workplace – Client Retention suggestions

Here at Client Retention, we have years of customer service and management experience. Here is our perspective… What determines a bully? Bullies purposely try to make people feel uncomfortable OR purposely put people down. Some also have a habit of keeping you in a state of “psychological emergency.” This makes them feel important by continually Continue Reading…