Posts Tagged ‘customer appreciation’

Aug 1

Are you looking for client appreciation ideas?

Posted by Jodi Riolo | Comments Off on Are you looking for client appreciation ideas?

How about a “Feel Good” Challenge?

You can make your clients feel good by sending a professional greeting card in the mail.

Yes, you read that right SNAIL MAIL. Get outside the box, get noticed and be remembered.

Send your clients a Thank You card!

August Card of the Month: Just My Type

These prices are for online orders. Your cards arrive with a brightly colored envelope.

Blank: $1.00/ea

Verse Only $1.25/ea

Verse w/custom contact info: $1.50

If you would like us to send the cards for you, contact us to discuss your needs. Our goal is to get your cards in the hands of your clients as if you sent them yourself.

Inside Verse Sample: We couldn’t to it without “U”! Radio Ads: $8000 Print Ads: $10,000 Local TV: $1000 Social Media: $1.00 per click “U” as our valued customer: Priceless! (Your contact info)

An unexpected Thank You card is something that your client will want to open when the mail arrives!

The brightly colored envelope will stand out from all the solicitations and bills. After they read the quirky message inside and see your personal signature, don’t be surprised if they pick up the phone to say thanks for the card. This small act of thoughtfulness can really build good will with your clients — remind your clients they are appreciated all year round, not just with an annual Holiday card — that is when everyone else sends cards. You want to stand out and stay in the front of your client so that you are the first person they think of when a need for your service comes around – or better yet, they will refer you to a colleague!

We have many quirky and professional designs to choose from for all sorts of occasions.

This is just one client appreciation idea, but when you send your clients a greeting card 3-4 times per year, you will build their loyalty. And, loyal, happy customers tend to refer you to other business owners they know, so sending client appreciation cards can add to your bottom line. Our Thank You Card programs are very affordable if you want us to do it for you, or you can order in batches of 25 cards like the Client Appreciation Card of the Month for August.

Dec 14

New Years Greeting Card of the Month

Posted by Jodi Riolo | Comments Off on New Years Greeting Card of the Month

No time to send a New Years Card?

new years greeting cardPurchase “Sparkles” from our greeting card catalog and mail it yourself.

Blank Card  –  $1.00
Verse Only  –  $1.25
Verse w/custom signature  –  $1.50

OR

If you can’t get the cards done and the envelopes addressed on time, and just wish someone would . . . Maintain your Client List, Hand-sign, Seal, Stamp,
and Send them for you! Your client list is kept completely confidential.

THEN

Contact us or call 916-771-5600 for a more personal way to stay in touch with your clients.

Following up, connecting and consistently keeping the communication going, are all the key components to building customer loyalty and RETAINING your customers “after the sale”.

Your Name (required)

Your Email (required)

Subject

Your Message

Nov 6

Need Christmas Cards Sent? We make it easy to stay in touch with your clients over the holidays.

Posted by Jodi Riolo | No Comments

Our price to send a card is a lot less than you would spend at a retail store — and we get them to the post office for you!

Stay in touch with your clients with a greeting card in the mail. Just wait till you hear the feedback — it builds your relationship with your customer on a more personal level.

It takes just 3 easy steps to get started:

  • Choose a card from our unique selection
  • Choose a verse that represents you
  • Contact us, and send your mailing list over

Our card mailing programs include:

  • Local postmark
  • Hand-signed (wet signature, with your permission of course)
  • We can insert a gift card at no extra charge
  • Arrives in a brightly colored envelope with a commemorative stamp — no automated mailing stamp

stay in touch with your clients

Your Name (required)

Your Email (required)

Subject

Your Message

Oct 3

Remember Your Clients this Thanksgiving!

Posted by Jodi Riolo | No Comments

Don’t forget to show your clients how much you appreciate their business. Thanksgiving time and a special greeting card is a memorable way to tell them!

With our Monthly Special you can remember your clients and make them feel special — at very little cost. Isn’t your client relationship worth a couple of dollars?

Check out this RETRO, HUMOROUS and UNIQUE greeting card of the Month

Order On-Line by October 20, 2017! You can order these cards with or without your customized business information. Either way, by the time you buy the stamp, you are all-in for around $2 per card. And, you don’t have to go card shopping!

remember your clients this thanksgiving

On-Line Orders receive this special pricing:

Blank – $1.00/ea.
Verse Only – $1.25/ea.
Verse w/custom contact info – $1.50/ea.

As an entrepreneur and business owner, you know the value in retaining every customer.  Our unique and classy greeting cards are the key to providing that special connection needed to build a business relationship. If you don’t have the time or inclination to mail greeting cards yourself, Client Retention has greeting card programs where we do it for you – so all you have to do is pick one that suits you and we’ll make sure it gets mailed for you, on time, every time.

We look forward to helping you enhance your communications, strengthen your follow up, and build long-lasting relationships with your network.

Jodi Riolo & Sandie Marinoble

 

Your Name (required)

Your Email (required)

Subject

Your Message

Sep 1

Why do I need to follow up after the sale?

Posted by Jodi Riolo | No Comments

Customers need to be reminded that you appreciate their business…or they may get swept up by the competition!

Research shows that a 10% increase in customer retention levels result in a 30% increase in the value of a company. — Bain & Co.

simple steps to follow up after the sale
Client Retention is here to make following up with your customers easy!

After your cards arrive, some customers may even call to say how nice it was to hear from you! If you want to build genuine relationships, sending a card in the mail is a very cost effective way to reach out to customers, colleagues, employees and networking connections.

You can reach Sandie or Jodi here to get started.

Your Name (required)

Your Email (required)

Subject

Your Message

Aug 25

Real Estate Agent Follow-Up Program

Posted by Jodi Riolo | No Comments

73% of all home buyers say they would use their agent again or recommend them to a friend.*

Card real estate fish FBHome buyers are still looking for a personal touch, and sending a unique or quirky card a few times a year is a great way to stay top of mind.

  • Our cards stand out in the mail with their brightly colored envelopes
  • Our cards are personalized with your information, and you can mix and match cards and greetings to express your personality
  • You give us your contact list with your card choices and we do all the work

Stay connected to your buyers and sellers after escrow closes. This program is a series of seven (7) cards. The first card is sent immediately after the closing and the six (6) remaining cards are mailed every six months over a period of three years. Remember, your past clients will always remember how you made them feel, so show them some attention!

7 cards over a period of 3 years . . . . . . . . . . $ 45.00/per client. And, we do all the work for you, so you look like the hero!

The cards consist of:

• Initial Thank You Card
• 1, 2 and 3 year Home Anniversary Cards (Buyer)
• Keep in Touch Cards
• Cards that gently ask for referrals

The true benefit of this follow up program is that the agent does not have to manage or maintain this program. We do it for you (on your behalf), remaining completely invisible throughout the process. We do the work, you receive the credit!

*You can read more real estate statistics here that will help you market your listings.

“Working with Jodi Riolo and Client Retention has truly been remarkable. My name is Michelle Houston and I am a real estate agent for Remax Gold. Over the years it has always been challenging to keep in touch with my clients. I was inconsistent with my marketing until I met Jodi. Not only her great professionalism about the product, Jodi’s personal service is above and beyond, customizing a plan that works great for myself and clientele. Working with Client Retention takes away the worry about consistent contact, saves me time and finally my clients love the product. I would highly recommend working with Jodi Riolo and Client Retention. It is a wonderful experience.”
Michelle Houston – Remax Gold, Auburn, California

Your Name (required)

Your Email (required)

Subject

Your Message

Jul 31

August Card of the Month: Say Thank You to your clients

Posted by Jodi Riolo | No Comments

Purchase customized greeting cards and thank your clients in a special way.

In CrowdThis card is on sale during the month of August. You can purchase in batches as small as 25 cards, and you can have your business information printed inside. A fun way to show customers they are appreciated!

25 cards customized for your business for less than $2 each.

This is one of the most efficient ways to market your business – and customers who feel recognized and appreciated will bring you more business.

Need other Thank You Card Ideas?

You can see our entire selection of Thank You cards here.

 

Contact us if you would like to learn more about our full service greeting card programs.

Your Name (required)

Your Email (required)

Subject

Your Message

Jul 31

Do you want better customer reviews?

Posted by Jodi Riolo | No Comments

Send them a customized Thank You card after the sale.

better customer reviewsAs your customer base grows, their lifetime value to your business increases, so it is important to say Thank You to continue standing out in their mind. Customer retention gives a better return on investment (ROI) and is cheaper compared to finding more new clients. When your customers have a good perception of your services, they are much more likely to give you a positive review.

Stay top of mind with your customers by sending a greeting card that says Thank You in a unique way. Since many of us experience “digital overload”, sending a card through the mail really gets noticed. By staying in touch in such a personal way, you can build a positive reputation with more customer reviews along with repeat business and more referrals.

You can purchase 25 cards with your choice of image and verse, and send them yourself. See our selection here.

If you ask, most of the time a happy client is glad to give you a review.

Or, you can send us your list, and we will take care of the mailing for you. Our recommended is your top 50 customers

Learn more here about our Thank You Card mailing programs.

You can read some of our customer reviews here.

Your Name (required)

Your Email (required)

Subject

Your Message

Mar 20

Customized Corporate “Thank You” Cards Can Help Retain Clients

Posted by Jodi Riolo | No Comments

Two concepts that are increasingly gaining attention from businesses were discussed by American Printer, a resource for professionals interested in business trends, technical innovations, and strategies for raising productivity and profitability. These two concepts are LTV (Life Time Value) and CRM (Customer Relationship Management). MORE

Mar 18

Using Business Greeting Cards for Your Customer Retention Strategies

Posted by Jodi Riolo | No Comments

A crucial part of any business is gaining clients and retaining them.

Why is customer retention important? Because approximately 20% of your current customers will contribute 80% of your future revenue. MORE