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Personalized Business Greeting Cards: Best Way to Show Clients You Care

The importance of a client retention program in a business cannot be stressed enough by experts. Show clients you care! As every business owner knows, it is much easier to sell your product or service to an existing client than to a new one. Additionally, a study made by Bain and Co. showed that a Continue Reading…

Snail-mail Greeting Cards are a very effective way to Retain Clients

Marketing and advertising are essential to getting clients. After acquiring clients, you work hard to provide quality products and give excellent service. But after everything is said and done, what do you do to keep them coming back? There is a highly effective way to maintain loyalty and retain clients: send them an actual envelope-sealed Continue Reading…

"FINE" is a Dangerous Word in Customer Service

Have you ever had good food at a restaurant but the customer service was terrible? Then, as you are walking out the door, the manager asks, “Did you enjoy your meal?” Are you truthful or do you just want to leave and not look back? Most often we say nothing for several reasons.  We don’t Continue Reading…

Customer Loyalty… Don't let it go or it will be GONE!

Many businesses don’t take the time to get to know their customers.  Companies run them through like a bunch of cattle and then wonder why they don’t come back. As a business owner it is your responsibility to build customer loyalty – through programs and incentives that are genuine. Yes, customers want fast service but they Continue Reading…

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