How to thank your employees on Thanksgiving and all year long.

Do you want to send a Thanksgiving card to your employees but don’t have time to do it yourself? Is your assistant on overload? Let Client Retention be your helping hand. We will make sure the cards you send are professional, customized and reflect a message that suits your style. Your cards will arrive in Continue Reading…

What has happened to our manners? Business Thank You Cards never go out of style.

Businesses lose customers and clients every day – some will just quietly go away because they think their business doesn’t matter to you.  Have you reviewed your contact list for repeat customers and those who refer you business? As simple as it is, sending a thank you card is still a great way to remind Continue Reading…

Surprise your clients and send them a Birthday Card by mail

Birthday cards for business – Recognize your favorite clients and employees with a Birthday Greeting Card in their mailbox. When you mail a birthday card it has a much different and very personal effect on people, and a personal connection leads to better business relationships. Receiving (snail) mail has become a bit of a novelty, Continue Reading…

6 Hard Core Reasons NOT to Promote an Employee

  Promoting an employee from within an organization can save time, money and be a great morale booster.  However, there can also be a down side as well.  Entitled employees can be difficult to work with at promotion time. How many times (in your opinion, of course) have you witnessed or had to work with Continue Reading…

Bullies In The Workplace – Client Retention suggestions

Here at Client Retention, we have years of customer service and management experience. Here is our perspective… What determines a bully? Bullies purposely try to make people feel uncomfortable OR purposely put people down. Some also have a habit of keeping you in a state of “psychological emergency.” This makes them feel important by continually Continue Reading…