Bullies In The Workplace – Client Retention suggestions

Here at Client Retention, we have years of customer service and management experience. Here is our perspective… What determines a bully? Bullies purposely try to make people feel uncomfortable OR purposely put people down. Some also have a habit of keeping you in a state of “psychological emergency.” This makes them feel important by continually Continue Reading…

Is Cell Phone Abuse Creeping into Your Workplace?

Cell phones and smart phones are here to stay and we love them! The convenience of making or receiving a call at any time, any place (well, almost), far outweighs the negatives about cell phones and smart phones. So how can a cell phone possibly be troublesome in the workplace? What exactly is the growing concern? Perhaps this inexcusable Continue Reading…