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What is the best way to say thanks to my customers?

Expressing gratitude is a virtue lost in a world full of people absorbed in their own little worlds. Saying thank you simply because it’s the right and polite thing to do is uncommon and commendable. Acknowledging another person’s goodness speaks volumes about your character and helps solidify not only personal bonds but business relationships as Continue Reading…

Boosting Client Relationships with Customized Business Greeting Cards

While pre-printed cards are cheaper, sending out customized business greeting cards sends the message that you value your clients enough to invest in them. It is also a good idea to make your company standout by adding your logo or any personalized messages that reflect the culture of your company. Anyone in sales will tell Continue Reading…

Customized Thank You Cards Open the Door for Better Business Relationships

How powerful is a simple “Thank you”? More powerful than you might have thought. A recent study by University of New South Wales in Australia psychology professor Lisa Williams, and Gonzaga University assistant psychology professor Monica Bartlett showed that expressing gratitude to someone could encourage that person to help you with your needs. When you Continue Reading…

Personalized Business Greeting Cards: Best Way to Show Clients You Care

The importance of a client retention program in a business cannot be stressed enough by experts. Show clients you care! As every business owner knows, it is much easier to sell your product or service to an existing client than to a new one. Additionally, a study made by Bain and Co. showed that a Continue Reading…

Don't forget your customer — connect with your customers

Okay, here’s the deal. . .  Statistics state that you need to connect with your customers 5–12 times a year to be remembered.    After hearing that statistic, I asked myself, “Are you kidding, who is going to forget who they do business with?” Surprisingly, people do forget and here is an example of how that Continue Reading…

"FINE" is a Dangerous Word in Customer Service

Have you ever had good food at a restaurant but the customer service was terrible? Then, as you are walking out the door, the manager asks, “Did you enjoy your meal?” Are you truthful or do you just want to leave and not look back? Most often we say nothing for several reasons.  We don’t Continue Reading…

You owe it to your customers to only hire happy people

The job interview process can be a bit like hopping on the merry-go-round at the park. Businesses ask, “do you have experience?” And of course, our thoughts were “how do we get experience if no one will hire us?” Can’t they see we are trainable and happy people? If you are looking to fill any position within Continue Reading…

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